.chat-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chat-nav{display:flex}.chat-nav,.chat-nav-btn{position:relative;align-items:center}.chat-nav-btn{display:inline-flex;gap:6px;height:30px;padding:0 12px;border:1px solid rgba(0,178,169,.45);border-radius:var(--radius-sm);background:rgba(0,178,169,.1);color:var(--text-pri);font:inherit;font-size:12px;line-height:1;cursor:pointer;text-decoration:none;white-space:nowrap;transition:border-color .15s,background .15s}.chat-nav-btn.open,.chat-nav-btn:hover{border-color:var(--teal);background:rgba(0,178,169,.18)}.chat-mini-icon:focus-visible,.chat-mini-link:focus-visible,.chat-mini-open:focus-visible,.chat-mini-row:focus-visible,.chat-nav-btn:focus-visible,.chat-widget-launcher:focus-visible{outline:2px solid var(--brand-lt);outline-offset:2px}.chat-nav-icon{font-size:16px;color:var(--teal)}.chat-nav-badge,.chat-widget-badge{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--coral);color:#fff;font-size:10px;font-weight:700;line-height:18px;text-align:center}.chat-card{--chat-card-w:400px;--chat-card-h:600px;--chat-card-margin:12px;position:fixed;z-index:2147483000;width:min(var(--chat-card-w),calc(100vw - 2 * var(--chat-card-margin)));background:var(--bg-card);border:1px solid var(--border-mid);border-radius:var(--radius-xl);box-shadow:0 24px 64px rgba(0,0,0,.55),0 2px 8px rgba(0,0,0,.35);display:flex;flex-direction:column;overflow:hidden}.chat-pop{top:var(--chat-pop-top,60px);right:var(--chat-pop-right,var(--chat-card-margin));height:min(var(--chat-card-h),calc(100vh - var(--chat-pop-top, 60px) - var(--chat-card-margin)));height:min(var(--chat-card-h),calc(100dvh - var(--chat-pop-top, 60px) - var(--chat-card-margin)))}.chat-mini{display:flex;flex-direction:column;min-height:0;flex:1;color:var(--text-sec);font-size:13px}.chat-mini-head{display:flex;align-items:center;gap:4px;padding:8px 8px 8px 12px;border-bottom:1px solid var(--border)}.chat-mini-title{flex:1;min-width:0;margin:0;font-size:14px;font-weight:400;color:var(--text-pri);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-icon{width:32px;height:32px;flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;border:1px solid transparent;border-radius:var(--radius-sm);background:transparent;color:var(--text-mute);cursor:pointer;font-size:16px;padding:0}.chat-mini-icon:hover:not(:disabled){color:var(--text-pri);border-color:var(--border-mid)}.chat-mini-icon:disabled{opacity:.5;cursor:default}.chat-mini-icon.active,.chat-mini-icon[aria-pressed=true]{color:var(--gold)}.chat-mini-hint{display:flex;align-items:center;gap:8px;padding:8px 12px;background:var(--bg-deep);border-bottom:1px solid var(--border);font-size:12px;color:var(--text-mute)}.chat-mini-link{background:none;border:0;padding:0;color:var(--brand-lt);font:inherit;cursor:pointer;text-decoration:underline}.chat-mini-search{position:relative;padding:8px 12px}.chat-mini-search i{position:absolute;left:22px;top:50%;transform:translateY(-50%);color:var(--text-dim);font-size:14px;pointer-events:none}.chat-mini-search input{padding-left:30px}.chat-mini-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain}.chat-mini-empty{margin:0;padding:16px 12px;color:var(--text-mute);font-size:12px;list-style:none}.chat-mini-list{list-style:none;margin:0;padding:0 0 6px}.chat-mini-item{display:flex;align-items:center;padding-right:6px}.chat-mini-item:hover{background:var(--row-hover)}.chat-mini-row{flex:1;min-width:0;display:flex;align-items:center;gap:10px;padding:8px 12px;min-height:48px;background:transparent;border:0;color:inherit;font:inherit;text-align:left;text-decoration:none;cursor:pointer}a.chat-mini-row:hover{background:var(--row-hover)}.chat-mini-mute{opacity:.55}.chat-mini-item:hover .chat-mini-mute,.chat-mini-mute:focus-visible,.chat-mini-mute[aria-pressed=true]{opacity:1}.chat-mini-avatar{width:32px;height:32px;flex-shrink:0;border-radius:50%;background:var(--border);color:var(--text-sec);display:inline-flex;align-items:center;justify-content:center;font-size:11px}.chat-mini-avatar.kind-customer{background:rgba(0,178,169,.2);color:var(--teal)}.chat-mini-avatar.kind-group,.chat-mini-avatar.kind-staff{background:rgba(85,94,143,.35);color:var(--brand-lt)}.chat-mini-row-main{flex:1;min-width:0;display:grid;gap:2px}.chat-mini-row-bottom,.chat-mini-row-top{display:flex;align-items:center;gap:8px;min-width:0}.chat-mini-row-name{flex:1;min-width:0;color:var(--text-pri);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-row-time{flex-shrink:0;font-size:11px;color:var(--text-dim)}.chat-mini-row-preview{flex:1;min-width:0;font-size:12px;color:var(--text-mute);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-unread{flex-shrink:0;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--coral);color:#fff;font-size:10px;font-weight:700;line-height:18px;text-align:center}.chat-mini-unread.muted{background:var(--border-mid)}.chat-mini-thread{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;list-style:none;margin:0;padding:10px 10px 4px;display:flex;flex-direction:column;gap:4px}.chat-mini-more{text-align:center;font-size:12px;padding-bottom:6px}.chat-mini-msg{display:flex}.chat-mini-msg.mine{justify-content:flex-end}.chat-mini-bubble{max-width:85%;padding:6px 9px;border-radius:10px;background:var(--bg-deep);border:1px solid var(--border)}.chat-mini-msg.mine .chat-mini-bubble{background:rgba(85,94,143,.35);border-color:rgba(85,94,143,.6)}.chat-mini-bubble.deleted .chat-mini-text{color:var(--text-dim);font-style:italic}.chat-mini-sender{font-size:11px;color:var(--brand-lt);margin-bottom:2px}.chat-mini-text{color:var(--text-pri);white-space:pre-wrap;overflow-wrap:anywhere}.chat-mini-files{list-style:none;margin:4px 0 0;padding:0;font-size:12px}.chat-mini-files a{color:var(--brand-lt);overflow-wrap:anywhere}.chat-mini-meta{display:flex;justify-content:flex-end;align-items:center;gap:6px;margin-top:2px;font-size:10px;color:var(--text-dim)}.chat-mini-error{margin:0 10px 6px;padding:6px 8px;border-radius:var(--radius-sm);background:hsla(5,85%,68%,.12);border:1px solid hsla(5,85%,68%,.3);color:var(--coral);font-size:12px}.chat-mini-composer{display:flex;align-items:flex-end;gap:6px;padding:8px 10px;border-top:1px solid var(--border)}.chat-mini-composer textarea{flex:1;min-height:36px;max-height:120px;resize:none;line-height:1.35;field-sizing:content}.chat-mini-send{height:36px;padding:0 12px;justify-content:center}.chat-mini-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 12px;border-top:1px solid var(--border);background:var(--bg-deep);font-size:12px}.chat-mini-status{color:var(--text-dim)}.chat-mini-status.live{color:var(--green)}.chat-mini-open{color:var(--brand-lt);text-decoration:none;display:inline-flex;align-items:center;gap:4px;min-height:32px}.chat-mini-open:hover{text-decoration:underline}.chat-widget{--chat-widget-gap:16px;position:fixed;z-index:2147483000;pointer-events:none}.chat-widget>*{pointer-events:auto}.chat-widget-launcher{position:fixed;z-index:2147483000;width:56px;height:56px;border-radius:50%;border:1px solid rgba(0,178,169,.6);background:var(--teal);color:#10211f;font-size:24px;display:inline-flex;align-items:center;justify-content:center;cursor:grab;box-shadow:0 10px 28px rgba(0,0,0,.45);touch-action:none;transition:transform .15s,box-shadow .15s}.chat-widget-launcher:hover{transform:translateY(-1px);box-shadow:0 14px 32px rgba(0,0,0,.5)}.chat-widget-launcher.dragging{cursor:grabbing;transform:scale(1.06)}.chat-widget-badge{position:absolute;top:-4px;right:-4px;border:2px solid var(--bg-base);height:22px;line-height:18px}.chat-widget.corner-bl .chat-widget-window,.chat-widget.corner-br .chat-widget-window{height:min(var(--chat-card-h),calc(100vh - 84px - 64px));height:min(var(--chat-card-h),calc(100dvh - 84px - 64px - env(safe-area-inset-bottom, 0px)))}.chat-widget.corner-tl .chat-widget-window,.chat-widget.corner-tr .chat-widget-window{height:min(var(--chat-card-h),calc(100vh - 132px - var(--chat-card-margin)));height:min(var(--chat-card-h),calc(100dvh - 132px - var(--chat-card-margin)))}.chat-widget.corner-br .chat-widget-launcher{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));bottom:calc(var(--chat-widget-gap) + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-bl .chat-widget-launcher{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));bottom:calc(var(--chat-widget-gap) + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-tr .chat-widget-launcher{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));top:calc(64px + env(safe-area-inset-top, 0px))}.chat-widget.corner-tl .chat-widget-launcher{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));top:calc(64px + env(safe-area-inset-top, 0px))}.chat-widget.corner-br .chat-widget-window{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));bottom:calc(84px + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-bl .chat-widget-window{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));bottom:calc(84px + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-tr .chat-widget-window{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));top:calc(132px + env(safe-area-inset-top, 0px))}.chat-widget.corner-tl .chat-widget-window{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));top:calc(132px + env(safe-area-inset-top, 0px))}@media (max-width:720px){.chat-nav-btn{width:34px;height:34px;padding:0;justify-content:center;border-radius:50%;background:rgba(0,178,169,.18);border-color:rgba(0,178,169,.6)}.chat-nav-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.chat-nav-icon{font-size:17px}.chat-nav-badge{position:absolute;top:-5px;right:-6px;border:1.5px solid var(--bg-card)}.chat-card,.chat-widget.open .chat-widget-window{top:auto;left:calc(var(--chat-card-margin) + env(safe-area-inset-left, 0px));right:calc(var(--chat-card-margin) + env(safe-area-inset-right, 0px));bottom:calc(var(--chat-card-margin) + env(safe-area-inset-bottom, 0px));width:auto;height:min(82vh,calc(100vh - 52px - 2 * var(--chat-card-margin)));height:min(82dvh,calc(100dvh - 52px - 2 * var(--chat-card-margin) - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px)));border-radius:16px}.chat-widget.open .chat-widget-launcher{display:none}}@media (pointer:coarse){.chat-mini-icon{width:44px;height:44px}.chat-nav-btn{min-height:40px}.chat-mini-row{min-height:52px}.chat-mini-send{height:44px}.chat-mini-composer textarea{font-size:16px}}@media (pointer:coarse) and (max-width:720px){.chat-nav-btn{width:40px;height:40px}}@media (prefers-reduced-motion:reduce){.chat-nav-btn,.chat-widget-launcher{transition:none}.chat-widget-launcher.dragging,.chat-widget-launcher:hover{transform:none}}@media print{.chat-pop,.chat-widget{display:none!important}}