.chat-sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chat-nav{display:flex}.chat-nav,.chat-nav-btn{position:relative;align-items:center}.chat-nav-btn{display:inline-flex;gap:6px;height:30px;padding:0 12px;border:1px solid rgba(0,178,169,.45);border-radius:var(--radius-sm);background:rgba(0,178,169,.1);color:var(--text-pri);font:inherit;font-size:12px;line-height:1;cursor:pointer;text-decoration:none;white-space:nowrap;transition:border-color .15s,background .15s}.chat-nav-btn.open,.chat-nav-btn:hover{border-color:var(--teal);background:rgba(0,178,169,.18)}.chat-mini-icon:focus-visible,.chat-mini-link:focus-visible,.chat-mini-open:focus-visible,.chat-mini-row:focus-visible,.chat-nav-btn:focus-visible,.chat-widget-launcher:focus-visible{outline:2px solid var(--brand-lt);outline-offset:2px}.chat-nav-icon{font-size:16px;color:var(--teal)}.chat-nav-badge,.chat-widget-badge{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--coral);color:#fff;font-size:10px;font-weight:700;line-height:18px;text-align:center}.chat-card{--chat-card-w:400px;--chat-card-h:600px;--chat-card-margin:12px;position:fixed;z-index:2147483000;width:min(var(--chat-card-w),calc(100vw - 2 * var(--chat-card-margin)));background:var(--bg-card);border:1px solid var(--border-mid);border-radius:var(--radius-xl);box-shadow:0 24px 64px rgba(0,0,0,.55),0 2px 8px rgba(0,0,0,.35);display:flex;flex-direction:column;overflow:hidden}.chat-pop{top:var(--chat-pop-top,60px);right:var(--chat-pop-right,var(--chat-card-margin));height:min(var(--chat-card-h),calc(100vh - var(--chat-pop-top, 60px) - var(--chat-card-margin)));height:min(var(--chat-card-h),calc(100dvh - var(--chat-pop-top, 60px) - var(--chat-card-margin)))}.chat-mini{display:flex;flex-direction:column;min-height:0;flex:1;color:var(--text-sec);font-size:13px}.chat-mini-head{display:flex;align-items:center;gap:4px;padding:8px 8px 8px 12px;border-bottom:1px solid var(--border)}.chat-mini-title{flex:1;min-width:0;margin:0;font-size:14px;font-weight:400;color:var(--text-pri);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-icon{width:32px;height:32px;flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;border:1px solid transparent;border-radius:var(--radius-sm);background:transparent;color:var(--text-mute);cursor:pointer;font-size:16px;padding:0}.chat-mini-icon:hover:not(:disabled){color:var(--text-pri);border-color:var(--border-mid)}.chat-mini-icon:disabled{opacity:.5;cursor:default}.chat-mini-icon.active,.chat-mini-icon[aria-pressed=true]{color:var(--gold)}.chat-mini-hint{display:flex;align-items:center;gap:8px;padding:8px 12px;background:var(--bg-deep);border-bottom:1px solid var(--border);font-size:12px;color:var(--text-mute)}.chat-mini-link{background:none;border:0;padding:0;color:var(--brand-lt);font:inherit;cursor:pointer;text-decoration:underline}.chat-mini-search{position:relative;padding:8px 12px}.chat-mini-search i{position:absolute;left:22px;top:50%;transform:translateY(-50%);color:var(--text-dim);font-size:14px;pointer-events:none}.chat-mini-search input{padding-left:30px}.chat-mini-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain}.chat-mini-empty{margin:0;padding:16px 12px;color:var(--text-mute);font-size:12px;list-style:none}.chat-mini-list{list-style:none;margin:0;padding:0 0 6px}.chat-mini-section{margin:0;padding:10px 12px 4px;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--text-dim)}.chat-mini-group+.chat-mini-group{border-top:1px solid var(--border)}.chat-mini-row-start{color:var(--brand-lt)}.chat-mini-row:disabled{cursor:default;opacity:.7}.chat-mini-item{display:flex;align-items:center;padding-right:6px}.chat-mini-item:hover{background:var(--row-hover)}.chat-mini-row{flex:1;min-width:0;display:flex;align-items:center;gap:10px;padding:8px 12px;min-height:48px;background:transparent;border:0;color:inherit;font:inherit;text-align:left;text-decoration:none;cursor:pointer}a.chat-mini-row:hover{background:var(--row-hover)}.chat-mini-mute{opacity:.55}.chat-mini-item:hover .chat-mini-mute,.chat-mini-mute:focus-visible,.chat-mini-mute[aria-pressed=true]{opacity:1}.chat-mini-avatar{width:32px;height:32px;flex-shrink:0;border-radius:50%;background:var(--border);color:var(--text-sec);display:inline-flex;align-items:center;justify-content:center;font-size:11px}.chat-mini-avatar.kind-customer{background:rgba(0,178,169,.2);color:var(--teal)}.chat-mini-avatar.kind-group,.chat-mini-avatar.kind-staff{background:rgba(85,94,143,.35);color:var(--brand-lt)}.chat-mini-row-main{flex:1;min-width:0;display:grid;gap:2px}.chat-mini-row-bottom,.chat-mini-row-top{display:flex;align-items:center;gap:8px;min-width:0}.chat-mini-row-name{flex:1;min-width:0;color:var(--text-pri);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-row-time{flex-shrink:0;font-size:11px;color:var(--text-dim)}.chat-mini-row-preview{flex:1;min-width:0;font-size:12px;color:var(--text-mute);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-mini-unread{flex-shrink:0;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--coral);color:#fff;font-size:10px;font-weight:700;line-height:18px;text-align:center}.chat-mini-unread.muted{background:var(--border-mid)}.chat-mini-thread{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;list-style:none;margin:0;padding:10px 10px 4px;display:flex;flex-direction:column;gap:4px}.chat-mini-more{text-align:center;font-size:12px;padding-bottom:6px}.chat-mini-msg{display:flex}.chat-mini-msg.mine{justify-content:flex-end}.chat-mini-bubble{max-width:85%;padding:6px 9px;border-radius:10px;background:var(--bg-deep);border:1px solid var(--border)}.chat-mini-msg.mine .chat-mini-bubble{background:rgba(85,94,143,.35);border-color:rgba(85,94,143,.6)}.chat-mini-bubble.deleted .chat-mini-text{color:var(--text-dim);font-style:italic}.chat-mini-sender{font-size:11px;color:var(--brand-lt);margin-bottom:2px}.chat-mini-text{color:var(--text-pri);white-space:pre-wrap;overflow-wrap:anywhere}.chat-mini-room{display:flex;flex-direction:column;flex:1;min-height:0}.chat-mini-room.dragging .chat-mini-thread{outline:2px dashed var(--brand);outline-offset:-4px}.chat-mini-bubble .chat-files{margin-top:4px}.chat-mini-bubble .chat-media.image img{max-width:100%;max-height:220px}.chat-mini-bubble .chat-media-processing,.chat-mini-bubble .chat-media.video video{width:100%;max-height:220px}.chat-mini-bubble .chat-media.audio audio{width:100%;min-width:200px}.chat-mini-bubble .chat-file{min-width:0;max-width:100%}.chat-mini .chat-upload-queue{padding:6px 10px 0;max-height:132px}.chat-mini .chat-drop-hint{margin:6px 10px 0}.chat-mini-composer .chat-attach{width:32px;height:36px}.chat-mini-files-view{display:flex;flex-direction:column;flex:1;min-height:0;overflow:hidden}.chat-mini-meta{display:flex;justify-content:flex-end;align-items:center;gap:6px;margin-top:2px;font-size:10px;color:var(--text-dim)}.chat-mini-error{margin:0 10px 6px;padding:6px 8px;border-radius:var(--radius-sm);background:hsla(5,85%,68%,.12);border:1px solid hsla(5,85%,68%,.3);color:var(--coral);font-size:12px}.chat-mini-composer{display:flex;align-items:flex-end;gap:6px;padding:8px 10px;border-top:1px solid var(--border)}.chat-mini-composer textarea{flex:1;min-height:36px;max-height:120px;resize:none;line-height:1.35;field-sizing:content}.chat-mini-send{height:36px;padding:0 12px;justify-content:center}.chat-mini-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 12px;border-top:1px solid var(--border);background:var(--bg-deep);font-size:12px}.chat-mini-status{color:var(--text-dim)}.chat-mini-status.live{color:var(--green)}.chat-mini-open{color:var(--brand-lt);text-decoration:none;display:inline-flex;align-items:center;gap:4px;min-height:32px}.chat-mini-open:hover{text-decoration:underline}.chat-widget{--chat-widget-gap:16px;position:fixed;z-index:2147483000;pointer-events:none}.chat-widget>*{pointer-events:auto}.chat-widget-launcher{position:fixed;z-index:2147483000;width:56px;height:56px;border-radius:50%;border:1px solid rgba(0,178,169,.6);background:var(--teal);color:#10211f;font-size:24px;display:inline-flex;align-items:center;justify-content:center;cursor:grab;box-shadow:0 10px 28px rgba(0,0,0,.45);touch-action:none;transition:transform .15s,box-shadow .15s}.chat-widget-launcher:hover{transform:translateY(-1px);box-shadow:0 14px 32px rgba(0,0,0,.5)}.chat-widget-launcher.dragging{cursor:grabbing;transform:scale(1.06)}.chat-widget-badge{position:absolute;top:-4px;right:-4px;border:2px solid var(--bg-base);height:22px;line-height:18px}.chat-widget.corner-bl .chat-widget-window,.chat-widget.corner-br .chat-widget-window{height:min(var(--chat-card-h),calc(100vh - 84px - 64px));height:min(var(--chat-card-h),calc(100dvh - 84px - 64px - env(safe-area-inset-bottom, 0px)))}.chat-widget.corner-tl .chat-widget-window,.chat-widget.corner-tr .chat-widget-window{height:min(var(--chat-card-h),calc(100vh - 132px - var(--chat-card-margin)));height:min(var(--chat-card-h),calc(100dvh - 132px - var(--chat-card-margin)))}.chat-widget.corner-br .chat-widget-launcher{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));bottom:calc(var(--chat-widget-gap) + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-bl .chat-widget-launcher{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));bottom:calc(var(--chat-widget-gap) + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-tr .chat-widget-launcher{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));top:calc(64px + env(safe-area-inset-top, 0px))}.chat-widget.corner-tl .chat-widget-launcher{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));top:calc(64px + env(safe-area-inset-top, 0px))}.chat-widget.corner-br .chat-widget-window{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));bottom:calc(84px + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-bl .chat-widget-window{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));bottom:calc(84px + env(safe-area-inset-bottom, 0px))}.chat-widget.corner-tr .chat-widget-window{right:calc(var(--chat-widget-gap) + env(safe-area-inset-right, 0px));top:calc(132px + env(safe-area-inset-top, 0px))}.chat-widget.corner-tl .chat-widget-window{left:calc(var(--chat-widget-gap) + env(safe-area-inset-left, 0px));top:calc(132px + env(safe-area-inset-top, 0px))}@media (max-width:720px){.chat-nav-btn{width:34px;height:34px;padding:0;justify-content:center;border-radius:50%;background:rgba(0,178,169,.18);border-color:rgba(0,178,169,.6)}.chat-nav-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.chat-nav-icon{font-size:17px}.chat-nav-badge{position:absolute;top:-5px;right:-6px;border:1.5px solid var(--bg-card)}.chat-card,.chat-widget.open .chat-widget-window{top:auto;left:calc(var(--chat-card-margin) + env(safe-area-inset-left, 0px));right:calc(var(--chat-card-margin) + env(safe-area-inset-right, 0px));bottom:calc(var(--chat-card-margin) + env(safe-area-inset-bottom, 0px));width:auto;height:min(82vh,calc(100vh - 52px - 2 * var(--chat-card-margin)));height:min(82dvh,calc(100dvh - 52px - 2 * var(--chat-card-margin) - env(safe-area-inset-top, 0px) - env(safe-area-inset-bottom, 0px)));border-radius:16px}.chat-widget.open .chat-widget-launcher{display:none}}@media (pointer:coarse){.chat-mini-icon{width:44px;height:44px}.chat-nav-btn{min-height:40px}.chat-mini-row{min-height:52px}.chat-mini-send{height:44px}.chat-mini-composer textarea{font-size:16px}.chat-mini-composer .chat-attach{width:44px;height:44px}}@media (pointer:coarse) and (max-width:760px){.chat-mini-head .chat-mini-expand{display:none}}@media (pointer:coarse) and (max-width:720px){.chat-nav-btn{width:40px;height:40px}}@media (prefers-reduced-motion:reduce){.chat-nav-btn,.chat-widget-launcher{transition:none}.chat-widget-launcher.dragging,.chat-widget-launcher:hover{transform:none}}@media print{.chat-pop,.chat-widget{display:none!important}}.chat-icon-btn{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border:0;border-radius:8px;background:transparent;color:var(--text-sec);font-size:17px;cursor:pointer}.chat-icon-btn:hover:not(:disabled){background:hsla(0,0%,100%,.06);color:var(--text-pri)}.chat-icon-btn:disabled{opacity:.5;cursor:default}a.chat-icon-btn{text-decoration:none}.chat-files{display:flex;flex-direction:column;gap:6px;margin-top:4px}.chat-media.image img{max-width:min(360px,100%);-o-object-fit:contain;object-fit:contain;background:rgba(0,0,0,.2)}.chat-media.image img,.chat-media.video video{display:block;max-height:320px;border-radius:8px}.chat-media.video video{width:min(420px,100%);background:#000}.chat-media.audio audio{display:block;width:min(320px,100%)}.chat-media-processing{display:flex;align-items:center;gap:8px;width:min(420px,100%);min-height:120px;justify-content:center;border-radius:8px;background:rgba(0,0,0,.25);color:var(--text-sec);font-size:13px}.chat-media-processing .ti-loader-2{animation:chat-spin 1s linear infinite}@keyframes chat-spin{to{transform:rotate(1turn)}}@media (prefers-reduced-motion:reduce){.chat-media-processing .ti-loader-2{animation:none}}.chat-link-btn{border:0;padding:0;background:none;color:var(--brand-lt,#a9b0e6);font-size:12px;text-decoration:underline;cursor:pointer}.chat-media.image a{display:inline-block}.chat-media-caption{display:block;margin-top:2px;font-size:11px;color:var(--text-dim);text-decoration:none;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-media-caption:hover{color:var(--text-sec)}.chat-file{display:flex;align-items:center;gap:10px;min-width:200px;max-width:360px;padding:8px 10px;border:1px solid var(--border);border-radius:10px;background:hsla(0,0%,100%,.03);color:inherit;text-decoration:none}a.chat-file:hover{background:hsla(0,0%,100%,.06)}.chat-file.expired{opacity:.7;border-style:dashed}.chat-file-icon{flex:0 0 auto;font-size:22px;color:#5ec8f0}.chat-file.expired .chat-file-icon{color:var(--text-dim)}.chat-file-text{display:flex;flex-direction:column;min-width:0;flex:1}.chat-file-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;color:var(--text-pri)}.chat-file-meta{font-size:11px;color:var(--text-dim);white-space:nowrap}.chat-file-action{font-size:16px;color:var(--text-sec)}.chat-upload-queue{list-style:none;margin:0;padding:6px 14px 0;display:flex;flex-direction:column;gap:4px;max-height:200px;overflow-y:auto}.chat-upload{display:flex;align-items:center;gap:10px;padding:6px 8px;border-radius:8px;background:hsla(0,0%,100%,.04)}.chat-upload.error .chat-file-meta{color:var(--coral)}.chat-upload.canceled{opacity:.6}.chat-upload-main{display:flex;flex-direction:column;gap:4px;flex:1;min-width:0}.chat-upload-top{display:flex;align-items:baseline;gap:8px;min-width:0}.chat-upload-top .chat-file-name{flex:1;min-width:0}.chat-progress{display:block;height:4px;border-radius:2px;background:hsla(0,0%,100%,.08);overflow:hidden}.chat-progress span{display:block;height:100%;background:var(--brand);transition:width .2s}.chat-upload.done .chat-progress span{background:var(--green)}.chat-icon-btn.active{background:rgba(123,132,196,.22);color:var(--text-pri)}.chat-error-inline{margin:0;padding:6px 10px;border-radius:8px;background:hsla(5,85%,68%,.12);color:var(--coral);font-size:12px}.chat-drop-hint{display:flex;align-items:center;justify-content:center;gap:6px;margin:6px 14px 0;padding:10px;border-radius:8px;background:rgba(123,132,196,.12);color:var(--text-sec);font-size:13px}.chat-progress span.full{background:var(--coral)}.chat-attach-menu{position:relative;display:inline-flex;flex:0 0 auto}.chat-attach-pop{position:absolute;bottom:calc(100% + 6px);left:0;z-index:20;display:flex;flex-direction:column;min-width:200px;padding:4px;border:1px solid var(--border-mid);border-radius:10px;background:var(--bg-card);box-shadow:0 12px 32px rgba(0,0,0,.45)}.chat-attach-pop button{display:flex;align-items:center;gap:8px;min-height:36px;padding:6px 10px;border:0;border-radius:8px;background:none;color:var(--text-pri);font-size:13px;text-align:left;cursor:pointer}.chat-attach-pop button:focus-visible,.chat-attach-pop button:hover{background:hsla(0,0%,100%,.06)}.chat-attach-pop i{font-size:16px;color:var(--text-sec)}.chat-myfiles{position:relative;display:flex;flex-direction:column;gap:8px;flex:1;min-height:0;padding:10px 12px;color:var(--text-sec);font-size:13px}.chat-myfiles.dragging{outline:2px dashed var(--brand);outline-offset:-4px;border-radius:10px}.chat-myfiles .chat-drop-hint,.chat-myfiles .chat-upload-queue{margin:0;padding:0}.chat-myfiles-top{display:flex;align-items:center;gap:10px}.chat-myfiles-quota{display:flex;flex-direction:column;gap:4px;flex:1;min-width:0;font-size:12px;color:var(--text-mute)}.chat-myfiles-actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}.chat-myfiles-upload{display:inline-flex;align-items:center;gap:6px}.chat-myfiles-search{position:relative;display:flex;align-items:center}.chat-myfiles-search i{position:absolute;left:9px;font-size:14px;color:var(--text-dim);pointer-events:none}.chat-myfiles-search input{width:100%;padding-left:30px}.chat-myfiles-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain}.chat-myfiles .chat-empty{margin:0;padding:16px 4px;font-size:12px;color:var(--text-mute)}.chat-myfiles-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px}.chat-myfiles-item{border-radius:10px}.chat-myfiles-item.open{background:hsla(0,0%,100%,.03)}.chat-myfiles-row{display:flex;align-items:center;gap:10px;width:100%;min-height:48px;padding:6px 8px;border:0;border-radius:10px;background:none;color:inherit;font:inherit;text-align:left;cursor:pointer}.chat-myfiles-row:hover:not(:disabled){background:var(--row-hover,hsla(0,0%,100%,.05))}.chat-myfiles-row:disabled{cursor:default;opacity:.7}.chat-myfiles-row:focus-visible{outline:2px solid var(--brand-lt);outline-offset:-2px}.chat-myfiles-icon{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:36px;height:36px;overflow:hidden;border-radius:8px;background:rgba(0,0,0,.2);color:#5ec8f0;font-size:20px}.chat-myfiles-icon img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.chat-myfiles-text{display:flex;flex-direction:column;flex:1;min-width:0}.chat-myfiles-name{display:flex;align-items:center;gap:6px;min-width:0;color:var(--text-pri)}.chat-myfiles-meta,.chat-myfiles-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-myfiles-meta{font-size:11px;color:var(--text-dim)}.chat-myfiles-badge{flex:0 0 auto;padding:1px 6px;border-radius:999px;background:rgba(94,200,240,.15);color:#5ec8f0;font-size:10px}.chat-myfiles-go{flex:0 0 auto;font-size:16px;color:var(--text-dim)}.chat-myfiles-tools{display:flex;flex-direction:column;gap:8px;padding:2px 8px 10px 54px}.chat-myfiles-buttons{display:flex;flex-wrap:wrap;gap:6px}.chat-myfiles-buttons .btn{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;font-size:12px;text-decoration:none}.chat-myfiles-rename{gap:6px}.chat-myfiles-rename,.chat-share{display:flex;flex-direction:column}.chat-share{gap:8px;padding:10px;border:1px solid var(--border);border-radius:10px;background:rgba(0,0,0,.12)}.chat-share-make{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.chat-share-make select{width:auto;min-width:120px}.chat-share-make .field-label{margin:0;font-size:12px}.chat-share-created{display:flex;flex-wrap:wrap;gap:6px}.chat-share-created input{flex:1;min-width:0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.chat-share-note{flex-basis:100%;margin:0;font-size:11px;color:var(--text-dim)}.chat-share-note.warn{color:var(--gold)}.chat-share-links{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.chat-share-link{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:8px;background:hsla(0,0%,100%,.03)}.chat-share-link.expired,.chat-share-link.revoked{opacity:.65}.chat-share-link .btn{flex:0 0 auto;padding:3px 8px;font-size:12px}.chat-share-text{display:flex;flex-direction:column;flex:1;min-width:0}.chat-share-title{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;color:var(--text-pri)}.chat-share-meta{font-size:11px;color:var(--text-dim)}@media (pointer:coarse){.chat-attach-pop button{min-height:44px}.chat-myfiles-row{min-height:56px}.chat-myfiles-buttons .btn,.chat-myfiles-upload,.chat-share-created .btn,.chat-share-link .btn,.chat-share-make .btn{min-height:44px}.chat-myfiles .chat-icon-btn{min-width:44px;min-height:44px}.chat-myfiles input,.chat-myfiles select,.chat-share input{font-size:16px}}@media (max-width:760px){.chat-myfiles-tools{padding-left:8px}}